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Free shipping details

Free shipping on orders of $40 or more

If your order total is $40 or more after applying any promotions or discounts, you qualify for free shipping when your order is shipped to a single address within the contiguous United States. Taxes, shipping fees, oversized delivery charges, and duty charges do not count towards the $40 minimum for free shipping.

Shipping and Returns

Shipping

Shipping Time

  • Our goal is to process and ship your order from www.sofbodycare.com within 3-5 business days, or 5-7 business days during high volume periods.

Shipping Cost

  • Orders over $40 ship for FREE!
  • Sign up for our newsletter and enjoy FREE shipping on your next order of any amount.
  • Any other orders ship for $9.99.

Shipping Locations

  • At this time, shipping is only available within the contiguous United States.
  • We do not ship to PO Boxes.

Shipping Options

  • We ship via USPS or UPS, selecting the most cost-effective option to ensure you get the best rate without compromising on delivery speed.

Satisfaction Guarantee

Satisfaction Guarantee Policy

We have a 60-day satisfaction guarantee policy.

If you are not completely satisfied with your SoF product purchased from the SoF Body Care website or one of our authorized sellers in the United States, please reach out to us, and we will make it right.

Please note that because we are unable to control the quality of products sold by unauthorized sellers, unless otherwise prohibited by law, the satisfaction guarantee is not available for products purchased from unauthorized sellers, including unauthorized internet sites. The guarantee is also limited to original, end-user purchasers in the United States. If you have any questions regarding whether a seller is an authorized seller of our products, please contact Customer Care & Support.

Customer Care & Support

  • By email: info@sofbodycare.com
  • By Phone: (859) 647-0777
  • SoF Body Care
    1820 Airport Exchange Boulevard
    Erlanger, KY 41018
  • Monday to Friday 8:30 am – 4:00 pm EST
    • Closed Major Holidays

Guarantee Guidelines

If you are not satisfied with your SoF product, please follow the instructions below to submit for a refund.

Within 60 days of your purchase, send a letter or email with the following information to:

SoF Body Care
Attn: Returns
1820 Airport Exchange Boulevard,
Erlanger KY, 41018

Email: info@sofbodycare.com

1. Include your Full Name, Address, Email address and a copy of your receipt from an authorized seller with your qualifying item circled.

2. Include a brief explanation (15 words minimum) as to why you were unsatisfied so we can improve our products.

3. Include an image of the qualifying product and its lot number.

If you mail your claim to SoF Body Care, you are responsible for the cost of postage. We recommend using a trackable shipping method and retaining proof of delivery. SoF Body Care is not responsible for guarantee requests or other information it does not receive and reserves the right to deny claims without valid proof of delivery.

Your guarantee request will be processed within 30 days, and you will receive a refund of the purchase price of the product. If a coupon is used, the amount of the coupon will be deducted from the purchase price, and the actual price paid will be refunded.

SoF Body Care reserves the right to verify information, confirm the validity of all purchases (including by requiring a valid receipt), and deny guarantee requests in its discretion in cases of suspected fraud or where SoF Body Care concludes that the purchaser has abused the satisfaction guarantee. SoF Body Care may amend or terminate the satisfaction guarantee at any time without notice.

Last Updated: [Date content is updated on SoF Body Care website – targeting November 2, 2026]